Up to two computers can share a single serial number under the following conditions. Conditions • The two computers must be owned and administered by a single user. • Use of the product is limited to the primary user and one supplementary user appointed by the primary user. • The software must NOT be used simultaneously on the two machines. • The two computers may have different OS (e.g. Windows 8 and Mac OS X 10.8).
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Please refer to the official conditions of use provided in the End-User License Agreement. If you wish to use the product on three or more computers, please purchase additional licenses. We apologize for the inconvenience. This error message is displayed because of an issue with the settings file. Try the recovery method below. The recovery steps vary depending on your Clip Studio Paint version. You will need to check the Version Information using the steps provided below before following the recovery instructions.
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Register your Smith Micro software to qualify for support, free updates, and more. Required Information Product Select the Product to register Anime Studio - Debut Anime Studio - Pro Moho - Debut Moho - Pro MotionArtist Poser - Debut Poser - PoserFusion Poser - Pro Poser - Pro Game Dev Poser - Standard ScatterShow StuffIt - Deluxe StuffIt. For Mac OS X, select [Register License] from [CLIP STUDIO PAINT] menu. Enter the serial number for the edition you want to use. Follow the dialogue instruction to complete the license registration.
Go to [Help] menu (or [Clip Studio Paint] menu on Mac OS X) and select [Version Information]. The version number is indicated next to [Version]. For Version 1.5.4 and later 1. Exit Clip Studio Paint.
Delete the following folders. [On Windows system] C: ProgramData CELSYS [interprocess] C: ProgramData CELSYS [promenade] *If the [ProgramData] folder is not shown, go to [Control Panel] > [Appearance and Personalization] > [Folder Options]. In the [View] tab under the [Advanced settings], click [Hidden files and folders] and select the [Show hidden files, folders and drives] radio button.
Click [Apply]. [On Mac OS X systems] Startup Disk (Macintosh HD)/private/tmp/CELSYS****/[interprocess] *By default, [private] is a hidden folder.
You can open the folder using the following steps. • (1) Open the [Applications] folder, go to [Utilities] and start [Terminal]. • (2) Input [open /tmp] in Terminal and click Enter.
*Please input a space between open and /tmp. • (3) Once the tmp folder is displayed, open the [CELSYS****] folder. Restart your computer.
For Version 1.4.1 and earlier 1. Exit Clip Studio Paint.
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Delete the following folders. [On Windows system] C: ProgramData 69B6DBD2-8E05-476F-B662-CF8D235FD499 C: ProgramData FEA3F5DE-0F10-454D-B6C0-55E35B170A9D *The second folder is only created on Windows 7. For other OS systems, you only need to delete the first folder. *If the [ProgramData] folder is not shown, go to [Control Panel] > [Appearance and Personalization] > [Folder Options].
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In the [View] tab under the [Advanced settings], click [Hidden files and folders] and select the [Show hidden files,folders and drives] radio button. Click [Apply]. [On Mac OS X systems] Startup Disk (Macintosh HD)/private/tmp/69B6DBD2-8E05-476F-B662-CF8D235FD499 *By default, [private] is a hidden folder. You can open the folder using the following steps. (1) Open the [Applications] folder, go to [Utilities] and start [Terminal]. (2) Input [open /tmp] in Terminal and click Enter.
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*Please input a space between open and /tmp. Restart your computer. It should be possible to start Clip Studio Paint after completing the steps above. If the problem persists, please contact our support desk. Again, we apologize for the inconvenience. Clip Studio Paint does not support file systems that distinguish between capital and small case letters.